Terms of Service

Last updated: June 11, 2026

By signing up for or using On PH ("the Service"), you agree to these Terms. If you do not agree, do not use the Service.

1. Description of Service

On PH provides subdomain landing pages (yourbusiness.onph.online) with AI chat widget, booking calendar, and email notification features for Philippine businesses.

2. Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your password and for all activities under your account. Notify us immediately at [email protected] if you suspect unauthorized use.

3. Fees & Payment

3.1 Subscription

The Service is billed monthly at the rate displayed on our pricing page (currently ₱1,500/month). The first 14 days are free — no credit card required during the trial period.

3.2 Setup Fee

A one-time setup fee of ₱2,000 is due before activation. This covers configuration and deployment of your subdomain page.

3.3 Payment Terms

Payment is due within 7 days of invoice. Late payments may result in service suspension. Accounts more than 30 days overdue may be terminated.

3.4 Price Changes

We may adjust subscription fees with 30 days' written notice. You may cancel without penalty within the notice period if you disagree with the change.

3.5 No Free Tier

On PH does not offer a permanent free tier. All accounts convert to paid subscription after the 14-day trial period.

4. Term & Termination

4.1 Term

This agreement is month-to-month. No long-term contract required.

4.2 Cancellation

You may cancel anytime with 30 days' notice. Upon cancellation, your subdomain page will be taken offline at the end of the notice period.

4.3 Data Export

Upon request within 14 days of termination, we will provide a copy of your booking records in CSV format. After 14 days, your data is permanently deleted.

4.4 Suspension

We may suspend service for non-payment or violation of these Terms. Fees continue to accrue during suspension. Data is retained until payment is settled or 90 days, whichever comes first.

5. Client Responsibilities

6. AI Chat

The AI chat widget is provided as a tool to assist your business operations. It is not a replacement for human judgment. We make no guarantee about the accuracy, completeness, or appropriateness of AI-generated responses. You are responsible for reviewing and moderating AI interactions on your page.

Conversations are processed through third-party AI providers (currently DeepSeek, hosted in China). By using the Service, you consent to this data processing. See our Privacy Policy for details.

7. Limitation of Liability

The Service is provided "as is" and "as available." To the fullest extent permitted by Philippine law:

8. Service Level (SLA)

We target 99% uptime for subdomain page availability, measured monthly. If uptime falls below 99%, you may request a service credit of 10% of your monthly fee per full percentage point below the target, capped at 50% of the monthly fee. Credits must be requested within 48 hours of the outage.

Excluded from uptime calculation: planned maintenance (48 hours' notice), third-party API outages, force majeure events.

9. Data & Privacy

Our Privacy Policy is incorporated into these Terms by reference. You own all business data and customer information submitted through your page. We will not use your data to train AI models shared with other clients.

10. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Republic of the Philippines (RA 386, RA 10173, RA 8792). Any dispute shall first be submitted to mediation for 30 days. If unresolved, the dispute shall be brought before the courts of Muntinlupa City, Philippines.

11. General Provisions

12. Contact

For questions about these Terms, email us at [email protected].